Getting Started Guide

Part One: Configure your gateways

Please do the following steps ONE gateway at a time. You will go through these steps end-to-end 6 times.

• Connect 1 ethernet cable to 1 PoE injector and plug it into any standard outlet
• Plug the other end of the ethernet cable into the Thinaer Gateway
• Confirm the gateway powers on by checking for the red light to appear inside the gateway itself.
• Open the Sonar Mobile application and log in using the credentials you created in the Sonar Web application.
• In the Sonar Mobile app, navigate to “Tools” and then “Gateway Setup”. Select “WiFi Configuration” and “Continue”.
• If your Gateway is plugged in, select “Continue” again.
• Wait for your Gateway’s MAC ID to pop up.
  • This could take up to 5 minutes after plugging it in. Keep refreshing as needed.
• Select your Gateway’s MAC ID and then “Continue”.
• Enter your netw
  • It MUST be the same network your phone is connected to.
  • The SSID and password are case-sensitive.
• If you receive the “success” message congratulations, your gateway is configured and ready to be installed!”
• If you rec
  • First, check the SSID and password entry. Then, make sure your gateway WLAN is whitelisted. Finally, reset your gateway and try again.
• Once you receive the “success” message, unplug your gateway and plug in the next
• Repeat the steps from the beginning

Part Two: Confirm your gateways are configured 

• Sonar Web
  • Go to the Sonar Web application and go to the “Device Management” page
  • Search your gateways MAC ID or Name in the search bar
  • See if the gateway you configured indicates “YES” or “NO” below the “Online” column
    • If “NO”, please wait a few minutes and refresh the page
    • If it continues to say “NO”, please complete Part Two’s steps again, ensuring the network credentials were input correctly
    • If it continues to say “NO”, please contact support@thinaer.io
• Sonar Mobile
  • Go to the Sonar Mobile application and click the profile icon in the upper left-hand corner
  • Select the “Devices”
  • Select the “Gateways” tab
  • Search the gateway name to find the gateway you are confirming
  • Identify the color of the gateways status symbol
    • If “Green”, the gateway is configured properly
    • If “Red”, please wait a few minutes and refresh the page.
    • If it continues to be “RED”, please complete Part Two’s steps again, ensuring the network credentials were input correctly
    • If it continues to say “NO”, please contact support@thinaer.io

Part One: Configure your gateways

• Connect 1 ethernet cable to 1 PoE injector and plug it into any standard outlet
• Connect another ethernet cable to your network port and plug it into the injector LAN port
• Plug the other end of the ethernet cable into the Thinaer Gateway
• Confirm the gateway powers on by checking for the red light to appear inside the gateway itself

Part Two: Confirm your gateways are configured

• Sonar Web
  • Go to the Sonar Web application and go to the “Device Management” page
  • Search your gateways MAC ID or Name in the search bar.
  • See if the gateway you configured indicates “YES” or “NO” below the “Online” column
    • If “NO”, please wait a few minutes and refresh the page.
    • If it continues to say “NO”, please complete Part Two’s steps again, ensuring the network credentials were input correctly
    • If it continues to say “NO”, please contact support@thinaer.io
• Sonar Mobile
  • Go to the Sonar Mobile application and click the profile icon in the upper left-hand corner
  • Select the “Devices”
  • Select the “Gateways” tab
  • Search the gateway name to find the gateway you are confirming
  • Identify the color of the gateways status symbol
    • If “Green”, the gateway is configured properly
    • If “Red”, please wait a few minutes and refresh the page
    • If it continues to be “RED”, please complete Part Two’s steps again
    • If it continues to say “NO”, please contact support@thinaer.io

Placement

• Gateways should be mounted on ceilings or walls approximately 10-15feet high, with the logo facing down for best accuracy.
• Gateways work best covering a 15-foot radius (that’s 30 feet between gateways).
• Depending on physical obstacles, gateways can cover up to a 30-foot radius (that’s 60 feet between gateways). Note that location accuracy goes down as the radius goes up.
  • A gateway can sit on its own if you just want to know something is nearby (for example, a room far from other buildings).
  • The perimeter of your placed gateways defines the perimeter where assets can appear.
    • For instance, if you have 4 gateways in a square configuration, your assets will always appear within that square, never outside.

Tools and Supplies

• Before determining the tools and supplies needed to install Thinaer hardware, please identify how you will be powering and connecting the gateways to your network
  • PoE + WiFi connection
  • PoE + Ethernet connection

• Thinaer recommends working with your Facility Manager on any building or cable requirements
  • Required:
  • AC power outlets
  • Mounting hardware (included in the kit)
  • Velcro/Zip Ties/Screws are all commonly used for gateway mounting
  • Optional:
    • Extension cord (not included)
    • Step stool or ladder (not included)

Beacons can be attached to assets in a variety of ways including, but not limited to 3M adhesives (included), velcro, epoxies, double-sided tape, etc (not included).

S1 beacons come with 3M adhesive for attachment.

E7 beacons come with epoxy glue for attachment.

E8 beacons can be attached with the epoxy glue included in your kit or alternatively, you can use velcro.

All beacons are shipped in the ON status

Turning on S1 beacons

You will need to press the button located on the back and hold until you see the LED lights illuminate.

• The flashing LED light indicates the S1 is turning OFF.
• Solid LED light indicates the S1 is turning ON.

Turning on E7 beacons

To turn on an E7 beacon, open the case by rotating and press the button on the board for 3 seconds.

• When the LED light flashes for 5 seconds and then turns off, your E7 is ON.

Turning on E8 beacons

To turn on an E8 beacon remove the side plastic tab to activate.

Sonar Web

• Create asset
  • Login to your Sonar Web application. Once logged in, navigate to the upper right corner and select the “+” icon. Choose to create a new “Asset”
  • Create a new asset name. You can also add additional asset information like keywords and key values. Select “Next” when all the information is added.
  • Continue creating assets if there are multiple. When you are finished, select “Done”.
• Assign a beacon
  • In the Sonar Web application, navigate to the “Assets” page. From there, select the asset you’d like to assign a beacon(s). Choosing an asset on the “Assets” page takes you to an “Assets Detail” page.
  • On the “Assets Detail” page, scroll down to the “Associated Beacons” section and select the “+” icon.
  • An asset can have multiple beacons assigned to it. To assign a beacon to the asset, search for a beacon by the beacon’s MAC ID or its name. Select “Next”, confirm it is being assigned to the correct Asset, select “Next”, and assign the beacon as the primary beacon if necessary.
    • An asset will only show the location of its primary beacon. If multiple beacons are assigned to the asset, the first beacon that was assigned is the primary location beacon, or the one that was lost is specified as the primary location beacon when assigning the beacon to an asset.
  • Select “Confirm” and now your asset is ready to be tracked!

Sonar Mobile

• Create asset
  • Log in to the Sonar Mobile application. Once logged in, navigate to the upper right corner and select the “+” icon. Choose to create a new “Asset”
  • Create a new asset name. You can also add additional asset information like keywords and key values. Select “Next” when all the information is added.
  • When prompted if you would like to add a beacon to your new asset, choose “Yes, an existing beacon” if the beacon is already in the platform, “Yes, a new beacon” if you have to add a beacon to the platform, or “No, I’m done” if you are waiting to add a beacon.
• Assign a beacon
  • If following our “Getting Started” steps, you would choose “Yes, an existing beacon”
  • To assign a beacon to the asset, search for a beacon by the beacon’s MAC ID or its name. Select “Next” or “Confirm” if the correct beacon is being assigned to the correct asset.
  • Now your asset is ready to be tracked!

Sonar Web – This must be done in the Sonar web application

• Add gateways to a map
  • In the “Maps” page go to the map you’d like to add gateways to. Select “Edit”
  • In the “Map Editing” page, select “Add Gateway”. Search for a gateway by its name or MAC ID. Once selected, select the green check icon
  • When the gateway is added to the map, select the dropper icon and place the gateway exactly where the gateway is or will be installed
  • Select “Save Changes” and now your Sonar platform is configured!

Page	Description
Home	Understand how many gateways and beacons are online or offline. Manage your favorites and recently viewed assets.
Triggers & Bulk Triggers	Overview of outstanding and resolved triggers. Manage and adjust trigger parameters.
Maps	See all the areas where you are tracking and monitoring assets.
Assets	Monitor all your assets that are being tracked.
Places	Navigate specific, user-defined zones within your maps.
Device Management	Manage all gateways and beacons. Add new hardware to your dashboard.
Environmental Report	Reporting on asset and beacon environmental metrics.
Trigger Report	Reporting on activated triggers and response time.
Battery Report	Reporting on device battery levels to maintain device activity.
Analytics	Locate asset “clusters” and find misplaced assets faster.
Account Management	Manage users and create new user accounts.
Create New	Add new beacons, assets, maps, and triggers.
Settings	Update user preferences, change passwords, and find Sonar support resources such as the Help Center Hub and Release Notes.