Help Center

Resources to help you get Thinaer up and running

User Guides

Logging In

Need help logging in to Sonar? We’ve got you covered.

Analytics Reports

Looking for insights on your assets? Learn more.

Managing Users

Are you an admin and need to manage users? Learn more.

Using Triggers

Need to set a trigger? We’ll help you get your triggers up and running.

Setting Up Gateways

Need to set up new BLE gateways? Let’s get you connected.

Finding Assets

Sonar’s quick search and asset filter makes finding your assets a breaze.

Setting Up Beacons

Need to add or manage your beacons? Learn more.

Bulk Asset Creation

Create new assets in bulk. Learn More here.

Setting Up Maps & Places

Using locationing? Let’s set up your maps and places.

Setting Up Integrations

Integrate Sonar with your other systems through integrations.

Network Requirements

Network information is needed to connect gateways properly.

Find Assets with Multiple Beacons

Use Sonar and Excel to find specific Beacon counts for each Asset

Additional Resources

API Documentation

Integrate Sonar with your other systems.

Pre-onboarding Guide

New to Thinaer? This guide will prepare you for your installation day.

Thinaer's Universe of Devices

Technical specifications on approved beacons.

Release Notes

Integrate Sonar with your other systems.

Mobile Guide

User guide for Sonar mobile application.

Report a Bug

Do you have a bug to report in either Sonar or another Thinaer product?

Still need help?

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