Help Center
Resources to help you get Thinaer up and running
User Guides
Logging In
Need help logging in to Sonar? We’ve got you covered.
Analytics Report
Looking for insights on your assets? Learn more.
Managing Users
Are you an admin and need to manage users? Learn more.
Using Triggers
Need to set a trigger? We’ll help you get your triggers up and running.
Setting Up Gateways
Need to set up new BLE gateways? Let’s get you connected.
Finding Assets
Sonar’s quick search and asset filter makes finding your assets a breaze.
Setting Up Beacons
Need to add or manage your beacons? Learn more.
Bulk Asset Creation
Create new assets in bulk. Learn More here.
Setting Up Maps & Places
Using locationing? Let’s set up your maps and places.
Setting Up Integrations
Integrate Sonar with your other systems through integrations.
Network Requirements
Network information is needed to connect gateways properly.
Find Assets with Multiple Beacons
Use Sonar and Excel to find specific Beacon counts for each Asset
Additional Resources
API Documentation
Integrate Sonar with your other systems.
Pre-onboarding Guide
New to Thinaer? This guide will prepare you for your installation day.
Thinaer's Universe of Devices
Technical specifications on approved beacons.
Release Notes
Integrate Sonar with your other systems.
Mobile Guide
User guide for Sonar mobile application.
Still need help?
Contact Us
Email our team to get additional help or support.
Report a Bug
Do you have a bug to report in either Sonar or another Thinaer product?