For the US healthcare system, returning back to normal will not be easy. In a pre-vaccine world, hospitals have to safely handle large volumes of highly infectious patients while still managing routine, non-Covid-19 patient care. This presents multi-faceted challenges...

According to the Sentinel Event Alert (2013), “communication” is cited as a major root cause of reported sentinel events. A Sentinel Event is defined by The Joint Commission (TJC) as any unanticipated event in a healthcare setting resulting in death or serious...